Ever been stranded on the side of the road, only to realize your credit card’s “unlimited” roadside assistance has a sneaky service mile limit? Yeah, that sinking feeling is one many drivers have experienced. Credit cards often tout their roadside assistance perks as life-savers—but they rarely tell you about the fine print until it’s too late.
In this post, we’re diving deep into how service mile limits work and why they matter for your peace of mind (and wallet). You’ll learn:
- What exactly a service mile limit is.
- Why some cards impose these restrictions.
- Tips to maximize your benefits without running afoul of hidden rules.
- Real-life examples from people who got burned—and others who came out ahead.
Table of Contents
- Key Takeaways
- The Problem with Roadside Assistance Perks
- How Service Mile Limits Work
- Tips for Getting the Most Out of Your Card
- Case Studies and Examples
- FAQs About Service Mile Limits
- Conclusion
Key Takeaways
- A service mile limit restricts how far roadside assistance will tow your car under your credit card’s benefit.
- Not all cards disclose this limit upfront—it could leave you stranded if ignored.
- You can avoid surprises by reading terms carefully and planning ahead.
- Some premium cards offer higher mile limits or even unlimited towing—but at a cost.
The Problem with Roadside Assistance Perks
Picture this: It’s midnight in the middle of nowhere, and your car decides it hates you. No gas station, no cellphone signal, just the sound of crickets chirping louder than your anxiety. Luckily, your shiny platinum credit card promises 24/7 roadside assistance—so you call them up. They arrive promptly… but then inform you they’ll only tow your vehicle

Sounds brutal, right? That’s the reality of service mile limits. These caps are designed to control costs for credit card issuers, but they can leave unsuspecting cardholders high and dry when emergencies strike.
How Service Mile Limits Work
So, what’s the deal with service mile limits anyway? Let’s break it down:
- Definition: A service mile limit refers to the maximum distance a towing service will transport your vehicle under your credit card’s roadside assistance program.
- Common Limits: Many programs cap towing at 20–35 miles per incident. After that, you’re responsible for additional fees.
- Fine Print Warnings: While most cards list this info in their terms, it’s buried deeper than grandma’s secret lasagna recipe. If you don’t dig through it beforehand, you won’t know till disaster strikes.
Storytime: I’ll admit—I once signed up for a rewards card because of its “free” roadside assistance promise. Fast forward six months, and I found myself stuck on the highway during rush hour. My car was towed exactly 10 miles before the driver stopped mid-route and told me I’d need to pay out-of-pocket for the remaining 4 miles. Talk about a face-palm moment.
Tips for Getting the Most Out of Your Card
Want to avoid my fiasco? Here’s how:
- Read the Terms: Seriously, carve out 15 minutes to actually read the T&Cs. Look for specific mentions of mileage caps.
- Negotiate with Tow Companies: Sometimes, companies may agree to exceed the limit for less hassle—especially if you tip generously.
- Upgrade Your Card:** Some premium cards offer extended or unlimited towing benefits. Yes, the annual fee stings, but it might save you hundreds later.

Case Studies and Examples
Meet Sarah. She thought her cash-back credit card’s roadside assistance was foolproof—until her SUV broke down 60 miles outside town. Her card capped towing at 25 miles, leaving her stuck negotiating directly with the tow company for the balance. Total bill: $450.
Now meet Mike, who upgraded to a travel rewards card with unlimited towing coverage. When his sedan gave out 80 miles away, he was towed all the way home—for free. Lesson learned: Knowing your card’s limits pays off.
FAQs About Service Mile Limits
Q: Are there any credit cards with unlimited towing?
A: Yes, several premium cards offer unlimited towing, though they usually come with steep annual fees. Examples include The Platinum Card® from American Express and Chase Sapphire Reserve®.
Q: Can I negotiate a higher service mile limit?
A: In rare cases, yes. Call your issuer immediately after a breakdown to see if exceptions can be made. Pro tip: Being polite helps!
Q: What happens if I exceed the service mile limit?
A: You’ll typically owe extra charges based on the towing company’s rates. Always confirm pricing before agreeing to anything.
Conclusion
Your credit card’s roadside assistance feature can be a lifeline—but not if you overlook the dreaded service mile limit. By understanding how these policies work, reading the fine print, and weighing upgrade options, you can protect yourself from unnecessary expenses.
Optimist You: “I’ll never ignore the small print again!”
Grumpy You: “Yeah, yeah, but at least coffee makes bureaucracy bearable.”
Like a Tamagotchi, your credit card benefits require daily care—or risk dying on the job.


